Terms and Conditions

Welcome to MySuperSystem.com. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of our platform and outline the rights and obligations of both parties. Please read them carefully before using our services.

1. Introduction

MySuperSystem.com is an e-commerce platform specializing in the sale of computers, laptops, printers, and toner cartridge peripherals online in India. Our aim is to provide customers with high-quality products at competitive prices, backed by reliable customer support. By using this website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or guardian.

2. Acceptance of Terms

By accessing or purchasing from MySuperSystem.com, you accept these Terms and Conditions in full. If you do not agree to any part of these terms, you must discontinue use of the website immediately. We reserve the right to update, change, or replace any part of these Terms and Conditions at any time. Continued use of the website following such changes shall constitute your acceptance of the new terms.

3. Use of Website

  • You agree to use this website for lawful purposes only.

     

  • You may not copy, reproduce, distribute, or exploit any portion of the website without prior written permission.

     

  • Unauthorized access to our systems, misuse of product data, or interference with website operations is strictly prohibited.

     

4. Product Information

We make every effort to ensure that the details, specifications, and images of computers, laptops, printers, and toner cartridges are accurate and up to date. However, occasional errors may occur. Product descriptions and images are for reference only and may vary slightly from the actual product.

5. Pricing & Payment

  • All prices listed on MySuperSystem.com are in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.

     

  • We reserve the right to change product prices at any time without prior notice.

     

  • Accepted payment methods include credit/debit cards, UPI, net banking, and other secure payment gateways.

     

  • Orders will only be processed once payment is successfully received.

     

6. Shipping & Delivery

  • We ship across India to deliver laptops, computers, printers, and toner cartridges safely to your doorstep.

     

  • Delivery times may vary depending on product availability, location, and courier services.

     

  • Customers will receive tracking details once the product has been dispatched.

     

  • MySuperSystem.com is not responsible for delays caused by third-party courier services or unforeseen circumstances.

     

7. Returns & Refunds

  • We accept returns for damaged, defective, or incorrect products within 7 days of delivery.

     

  • Customers must provide proof of purchase and photographic evidence of product issues.

     

  • Refunds will be processed to the original payment method within 7–10 working days after inspection.

     

  • Certain items, such as used toner cartridges or opened software packages, may not be eligible for return.

     

8. Warranty & Repairs

  • All products sold on MySuperSystem.com come with a manufacturer’s warranty unless stated otherwise.

     

  • Warranty claims must be handled directly with the manufacturer or authorized service centers.

     

  • MySuperSystem.com is not responsible for damage caused by improper use, unauthorized repairs, or negligence.

     

9. Limitation of Liability

  • MySuperSystem.com shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

     

  • Our maximum liability in respect of any order shall be limited to the total amount paid by the customer.

     

10. Intellectual Property

  • All content on this website, including text, graphics, logos, images, and software, is the property of MySuperSystem.com and protected by copyright laws.

     

  • Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.

     

11. User Obligations

When using MySuperSystem.com, you agree to:

  • Provide accurate and up-to-date information while placing an order.

     

  • Refrain from engaging in fraudulent transactions.

     

  • Respect our website’s content and not misuse our platform for illegal purposes.

     

12. Termination of Access

We reserve the right to suspend or terminate access to our website for users who violate these Terms and Conditions or engage in fraudulent or abusive activities.

13. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from the use of this website shall fall under the jurisdiction of the courts in Saharanpur, Uttar Pradesh, India.

14. Contact Information

For any queries regarding these Terms and Conditions, please contact us at:

MySuperSystem.com
Address: Hakikat Nagar, Saharanpur, Uttar Pradesh, India – 247001
Email: supersystem2019@gmail.com
Mobile: +91-7534962950

FAQs :-

  1. What products does MySuperSystem.com sell?
    We specialize in computers, laptops, printers, and toner cartridge peripherals online in India. All products are genuine and sourced from trusted suppliers.
  2. Do I need to create an account to shop on MySuperSystem.com?
    No, you can place an order as a guest. However, creating an account helps track orders, manage returns, and receive updates easily.
  3. How are payments processed on MySuperSystem.com?
    We accept secure payments through debit/credit cards, UPI, net banking, and other trusted payment gateways. All transactions are encrypted for safety.
  4. How long does shipping and delivery take?
    Delivery usually takes 3–7 working days, depending on your location and product availability. Tracking details are shared once your order is dispatched.
  5. What is your return and refund policy?
    You can request a return within 7 days of delivery for defective, damaged, or incorrect products. Refunds are processed within 7–10 business days after verification.
  6. Are all products covered by a warranty?
    Yes, most products such as computers, laptops, printers, and toner cartridges come with a manufacturer’s warranty. Warranty claims are handled through authorized service centers.
  7. Can I cancel my order after placing it?
    Yes, you can cancel an order before it is shipped. Once dispatched, cancellations are not possible, but you may request a return after delivery.
  8. Is my personal data safe with MySuperSystem.com?
    Absolutely. We follow strict data protection policies to ensure your personal and payment information is secure. Please check our Privacy Policy for details.
  9. What happens if I receive the wrong product?
    If you receive the wrong product, contact our support team within 7 days. We will arrange for a replacement or refund at no extra cost.
  10. Which law governs the Terms and Conditions of MySuperSystem.com?
    All transactions and disputes are governed by the laws of India, and any legal matters will be subject to the jurisdiction of courts in Saharanpur, Uttar Pradesh.
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